Terms & Conditions
Terms and Conditions for Home Doctor Visit Service

Last updated: August 1, 2024

Welcome to CallDoctor.app’s Terms and Conditions. We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Any such changes will become effective immediately, and your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service.

Please read this carefully before using our App/Platform, or services, as they contain an agreement to arbitrate and other important information regarding your legal rights, remedies, and obligations. The agreement to arbitrate requires (with limited exception) that you submit claims you have against us to binding and final arbitration, and further (1) you will only be permitted to pursue claims against Incus Quiz Private Limited on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding, (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis, and (3) you may not be able to have any claims you have against us resolved by a jury or in a court of law.

In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including, without limitation, the Privacy Policy located at https://calldoctor.app/privacypolicy. All such terms are hereby incorporated by reference into these Terms of Service.

This is a contract between you and Incus Quiz Private Limited. We’ve also included several annotations that aren’t a part of the contract itself but are intended to emphasize key sections and help you follow the text. We’ve tried to be fair and straightforward. Please feel free to contact us if you have any questions or suggestions!

THE AGREEMENT: The use of this Website and services on this Platform provided by Incus Quiz Private Limited (referred to as “Platform / App”) is subject to the following Terms & Conditions, all parts, and sub-parts of which are specifically incorporated by reference here. This agreement shall govern the use of all pages on this App (hereinafter collectively referred to as “Platform”) and any services provided by or on this Platform (“Services”).

1) DEFINITIONS

• “Agreement” refers to these Terms and Conditions and the Privacy Policy and other documents provided to you by the Platform.
• “We,” “us,” and “our” are references to Incus Quiz Private Limited.
• “User,” “You,” and “your” denote the person who is accessing the Platform for taking or availing any service from us. User shall include the company, partnership, sole trader, person, body corporate, or association taking services of this Platform.
• ”Platform” shall mean and include CallDoctor.app and any successor Platform of the Company or any of its affiliates.
• Parties: Collectively, the parties to this Agreement (We and You) will be referred to as Parties.

2) ASSENT & ACCEPTANCE
By using the Platform, you warrant that you have read and reviewed this agreement and that you agree to be bound by it. If you do not agree to be bound by this agreement, please leave the Platform immediately. We only agree to provide the users of this Platform and Services to you if you assent to this agreement.

3) Services of CallDoctor.app
To avail of the full range of home healthcare services offered as part of the Services, you will have to mandatorily register and agree to these Terms and Conditions. In these Terms of Use, the term “Services” shall mean and include, without limitation, the home doctor visit services that will be accessible to you as a registered user. We reserve the right to change the definition and scope of Services at our discretion.

4) GENERAL CONDITION
We do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or other users. We make material changes to these terms and conditions from time to time, and we may notify you either by prominently posting a notice of such changes or via email communication. The Platform is licensed to you on a limited, non-exclusive, non-transferable, non-sublicensable basis, solely to be used in connection with the Service for your private, personal, non-commercial use, subject to all the terms and conditions of this agreement as they apply to the Service.

5) LICENSE TO USE PLATFORM
We may provide you with certain information as a result of your use of the Platform or Services. Such information may include but is not limited to, documentation, data, or information developed by us, and other materials which may assist in your use of the Platform or Services (“Our Materials”). Subject to this agreement, we grant you a non-exclusive, limited, non-transferable, and revocable license to use Our Materials solely in connection with your use of the Platform and Services. Our Materials may not be used for any other purpose, and this license terminates upon your cessation of use of the Platform or Services or at the termination of this agreement.

6) USER CONTENT
• Content Responsibility: The Platform permits you to share content, post comments, feedback, etc., but you are solely responsible for the content posted by you. You represent that you have required permission to use the content.
• Prohibited Content: When posting content to the Platform, please do not post content that violates any applicable law or regulation, contains harmful, abusive, or offensive material, or violates the privacy rights of any third party.
• Permissions: You grant us a license to use any content you share on the Platform in connection with the Service.

7) INTELLECTUAL PROPERTY
You agree that the Platform and all Services provided by us are the property of Incus Quiz Private Limited, including all copyrights, trademarks, trade secrets, patents, and other intellectual property (“Our IP”). You agree that we own all rights, title, and interest in and to Our IP and that you will not use Our IP for any unlawful or infringing purpose. You agree not to reproduce or distribute Our IP in any way without express written permission from us.

8) USER OBLIGATIONS
You are responsible for ensuring that your login information remains confidential at all times. You remain liable for any activity on your account until we have been notified and have had an opportunity to take appropriate action. You agree to comply with all applicable laws and regulations in connection with your use of the Services.

9) NO MALICIOUS OR ILLEGAL USE
You agree not to distribute viruses, engage in disruptive conduct, use the Platform for unauthorized purposes, or violate any applicable laws.

10) ACCEPTABLE USE
You agree not to use the Platform or Services for any unlawful purpose or any purpose prohibited under this clause. You further agree not to use the Platform or Services to harass, abuse, or threaten others, or to violate any person’s legal rights.

11) ASSUMPTION OF RISK
The Platform and Services are provided for communication purposes only. You acknowledge and agree that any information posted on our Platform is not intended to be legal, medical, or financial advice, and no fiduciary relationship has been created between you and us. You further agree that your use of any products or services on the Platform is at your own risk.

12) REVERSE ENGINEERING & SECURITY
You agree not to reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Platform or Services, and not to violate the security of the Platform or Services through any unauthorized access.

13) INDEMNIFICATION
You agree to defend and indemnify us and hold us harmless against any legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to your use or misuse of the Platform or Services, your breach of this agreement, or your conduct or actions.

14) EXCLUSION OF LIABILITY
We do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties. We shall not be responsible for any materials posted by us or any third party. Further, we shall not be liable for any direct, indirect, consequential, or any other form of loss or damage that may be suffered by a user through the use of the Platform, including loss of data or information or any kind of financial or physical loss or damage.

15) SPAM POLICY
You are strictly prohibited from using the Platform or any of our Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

16) THIRD-PARTY LINKS & CONTENT
We may occasionally post links to third-party websites or other services. You agree that we are not responsible for any loss or damage caused as a result of your use of any third-party services linked to or from our Platform.

17) MODIFICATION & VARIATION
We may, from time to time and at any time without notice to you, modify this agreement. You agree that we have the right to modify this agreement or revise anything contained herein. You further agree that all modifications to this agreement are in full force and effect immediately upon posting on the Platform.

18) ENTIRE AGREEMENT
This agreement constitutes the entire understanding between the Parties concerning any use of this Platform. This agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Platform.

19) SERVICE INTERRUPTIONS
We may need to interrupt your access to the Platform to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the App may be affected by unanticipated or unscheduled downtime, for any reason, but that we shall have no liability for any damage or loss caused as a result of such downtime.

20) TERM, TERMINATION & SUSPENSION
We may terminate this agreement with you at any time for any reason, with or without cause. We specifically reserve the right to terminate this agreement if you violate any of the terms outlined herein. If you have registered for an account with us, you may also terminate this agreement at any time by contacting us and requesting termination.

21) NO WARRANTIES
You agree that your use of the Platform and Services is at your sole and exclusive risk and that any Services provided by us are on an “As Is” basis. We hereby expressly disclaim any express or implied warranties of any kind, including, but not limited to, the implied warranty of fitness for a particular purpose and the implied warranty of merchantability.

22) LIMITATION ON LIABILITY
We are not liable for any damages that may occur to you as a result of your use of the Platform or Services, to the fullest extent permitted by law.

23) DISPUTE RESOLUTION BY BINDING ARBITRATION
Please read this section carefully as it affects your rights. You agree that any and all disputes or claims that have arisen or may arise between you and Incus Quiz Private Limited shall be resolved exclusively through final and binding arbitration, rather than a court, except that you may assert individual claims in small claims court if your claims qualify.

24) IOS APPLICATIONS
The following additional terms and conditions apply with respect to any App that the Company provides to you designed for use on an Apple iOS-powered mobile device:

• You acknowledge that these Terms are between you and Incus Quiz Private Limited only, and not with Apple, Inc.
• Your use of the Company’s iOS App must comply with Apple’s then-current App Store Terms of Service.
• The Company is solely responsible for our iOS App and the Services and Content available thereon.

25) GENERAL PROVISIONS
• JURISDICTION, VENUE & CHOICE OF LAW: The terms herein will be governed by and construed in accordance with the laws of India without giving effect to any principles of conflicts of law. The courts of India shall have exclusive jurisdiction over any dispute arising from the use of the Platform.
• ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased, or otherwise transferred in whole or part by you. Should this agreement, or the rights granted hereunder, be assigned, sold, leased, or otherwise transferred by us, the rights and liabilities of Incus Quiz Private Limited will bind and inure to any assignees, administrators, successors, and executors.
• SEVERABILITY: If any part or sub-part of this agreement is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible.
• NO WAIVER: If we fail to enforce any provision of this agreement, this shall not constitute a waiver of any future enforcement of that provision or any other provision.
• CONFIDENTIALITY: You agree and acknowledge that you may have access to certain confidential information and materials. You agree not to disclose any confidential information or business secrets without prior permission.
• HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under this agreement are for convenience and organization only and shall not affect the meaning of any provisions of this agreement.
• NO AGENCY, PARTNERSHIP, OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Parties as a result of this agreement.
• FORCE MAJEURE: We are not liable for any failure to perform due to causes beyond our reasonable control.
• ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under this agreement, including e-mail.

For any questions or concerns, please use the contact form on the Platform or email us at support@incus.online

Incus Quiz Private Limited
Plot No. 138 &139 Nagarjuna Classic Apts Flat No. 203 Kalyan Nagar,Motinagar , Hyderabad, Telangana, India - 500018

This Document is last updated on August 1, 2024.